LogoPadmavati Poli Bhaji Kendra

Shipping and Delivery Policy

Last Updated: March 18, 2025

At New Padmavati Poli Bhaji Kendra, we pride ourselves on providing prompt and reliable delivery of your favorite dishes. This policy outlines our commitment to ensuring your orders reach you fresh and on time.

1
Delivery Time

  • Orders are typically delivered within 20-30 minutes from the time of order confirmation.
  • During peak hours (12:00 PM - 2:00 PM and 7:00 PM - 9:00 PM), delivery times may be slightly extended.
  • Adverse weather conditions may affect delivery times, and we will communicate any delays promptly.
  • You will receive a notification when your order is out for delivery.

2
Delivery Areas

We currently deliver to the following areas in Kharghar:

• Sector 35
• Sector 34
• Sector 27
• Sector 33
• Sector 26
• Sector 37

Please verify your area is covered before placing an order. For locations outside our delivery zone, we recommend using third-party delivery services.

3
Delivery Charges

Order ValueDelivery Charge
Below ₹300₹30
₹300 - ₹499₹30
₹500 - ₹999₹30
₹1000 and above₹30

Additional charges may apply for locations beyond 5 km from our restaurant. The final delivery charge will be displayed at checkout before payment.

4
Order Tracking

To ensure transparency and convenience, we provide order tracking through:

  • Phone call updates for any delays or issues
  • Delivery partner contact information shared upon dispatch

5
Delivery Policies

  • Orders must be received by a person at the delivery address
  • Our delivery partners will wait for up to 5 minutes at the delivery location
  • If you're not available to receive the order, we'll attempt to contact you
  • For hygiene reasons, we cannot accept returns on food items
  • In case of order discrepancies, please contact us immediately

6
Contact for Delivery Issues

For any concerns related to your delivery, please contact us immediately:

Customer Support

Phone: +91 99878 70940

Email: padmavatipolibhajikendra@gmail.com

Hours: 11:00 AM - 2:00 PM, 7:00 PM - 10:00 PM (All days)

This Shipping and Delivery Policy is subject to change without prior notice. We reserve the right to modify any part of this policy as necessary. Last updated on March 18, 2025.